Japan Station

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  1. At the moment there is no reservation service for oversized luggage. There will be special luggage area on shinkansen trains with reservations starting from May 2020. You can find more information in this article: https://matcha-jp.com/en/7887?type=news We suggest using a luggage delivery service: http://www.global-yamato.com/en/hands-free-travel/ Your hotel or a tourist information counter can assist you with sending your luggage. From Kyoto to Tokyo luggage is usually delivered on the next day.
  2. You can find the details about picking up tickets on this page: https://smart-ex.jp/en/entraining/ticket/place/
  3. Kanazawa Station is not very complex to navigate. 8 minutes is enough to transfer from Ltd. Exp. Thunderbird to Shinkansen if you don't make any stops along the way. Look for the "Transfer Gate" from between local lines and the shinkansen platforms. Please refer to this article for station layout and transfer details: https://www.kanazawastation.com/kanazawa-station-map-finding-your-way/ With a JR pass you can book seats any time after activating the pass. We recommend booking seats a few days in advance. This can be done at any JR ticket office in Japan.
  4. Ueno-Okachimachi Station on the Oedo Line is within walking distance from Keisei Ueno station, but it not a part of the same complex. It is about four city blocks away.
  5. You can take: JR KANSAI AIRPORT RAPID SERVICE for KYOBASHI from KIX to Hineno At Hineno transfer to LTD. EXP KUROSHIO to Shirahama For the schedule on your travel dates please check Hyperdia: http://www.hyperdia.com/cgi/en/search.html?dep_node=KANSAI AIRPORT&arv_node=SHIRAHAMA&via_node01=&via_node02=&via_node03=&year=2019&month=11&day=16&hour=09&minute=00&search_type=0&search_way=&transtime=undefined&sort=0&max_route=5&faretype=0&ship=off&lmlimit=null&search_target=route&facility=reserved&sum_target=7
  6. Twinkle Plaza at Hakodate Station is located right next to the JR ticket office at the main entrance. It's the door on the right in this photo:
  7. Please refer to out guide to Traveling Between Osaka and Kansai International Airport https://www.osakastation.com/traveling-between-osaka-and-kansai-international-airport/
  8. This is the Nankai Railway English language contact form: https://www.howto-osaka.com/en/contact/index.html
  9. The trains run all day on January 1st. The few days around the New Year are a busy travel season in Japan. The tickets go on sale one month in advance. You can make reservations at any JR ticket office in Japan. We recommend booking your tickets with reserved seats as early as possible after your arrival in Japan. If you are from: United States, Canada, Australia, Singapore, Hong Kong, Malaysia or Thailand you can also use this app to make reservations online in advance: https://smart-ex.jp/en/
  10. Here is Japan Railways contact information: https://www.jreast.co.jp/e/data/index.html?src=gnavi https://www.westjr.co.jp/global/en/support/inquiry/
  11. It depends on how many days you are planning to stay and how many trips on JR you are going to take. You can use our Japan Rail Pass calculator to find a pass that will work for you: https://www.japanstation.com/japan-rail-pass-value-calculator/
  12. Any taxi drop off area at Tokyo Station will be about the same distance. Narita Express departs from one of underground platforms. Be prepared to take a few escalators underground. The path to Narita Express is clearly marked from all entrances.
  13. Yes, IC cards in Japan issued in one region can be used in other regions. You can find more information about IC cards in this article: https://www.japanstation.com/japans-prepaid-transportation-cards-ic-cards/
  14. You can find information about lockers and luggage storage at Kanazawa station on this page: https://www.kanazawastation.com/kanazawa-station-lockers-luggage-storage-and-delivery/#Luggage_Storage_at_Kanazawa_Stations_Baggage_Room
  15. There is dedicated luggage space in every car on Narita Express that can accommodate large suitcases. It is much easier to transfer at Shinagawa station. Tokyo station is busier and more complex to navigate. There are also luggage delivery services that will send your large suitcase from Narita directly to your hotel in Kyoto. Look for “luggage delivery” on Arrivals level at Narita.