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Shinkansen reserved seats with Klook

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I've been reading about buying Shinkansen tickets from Osaka to Tokyo. I would like to get to Shinjuku. From what I understand, I need to take the Shinkansen to Shinagawa, then take a train to Shinjuku.

Are there any gotchas with using Klook? The prices seem good. Is it difficult to get a ticket from the voucher at the Shin-Osaka station?


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