SCCH Posted April 15, 2019 Share Posted April 15, 2019 Hi I met very impolite service in the ticket office. Where can I highlight and send the compliant mail? Thanks Quote Link to comment Share on other sites More sharing options...
Japan Station Posted April 16, 2019 Share Posted April 16, 2019 You can use this form to send comments to JR West: https://entry.jr-odekake.net/webapp/form/18112_quab_1/index.do Quote Link to comment Share on other sites More sharing options...