Seat Reservation on Hayabusa Train

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I will be using JR Pass. I understand seat reservation is required on Hayabusa Train.

I have some questions regarding traveling from Shin-Hakodate-Hakuto station to Tokyo:
1. Can I make a reservation at Hakodate station? Is there a specific ticket office for this?
2. If I make an online reservation and choose Hakodate station to pick up the ticket, where is "Twinkle Plaza"? See this link:  https://www.eki-net.com/top/train_reservation/english/ticketwindow/index.html#jr_hokkaido


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After activating your JR Pass you can make seat reservations at any JR ticket office at any JR station in advance or on the day of travel.

At Hakodate station JR ticket office and Twinkle Plaza are next door to each other (green sign is the ticket office and pink is the Twinkle Plaza)




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