Japan Station

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  1. Generally, you can use a locker for a maximum of three days. After the initial first day charge you will need to pay for extra days when you collect your luggage. After three days your property will be transferred to another storage area. If your property is not claimed from storage within 30 days it will be disposed of. There is also a luggage storage office on the 1st floor: https://www.osakastation.com/shin-osaka-station-facilities-transfers/ Some hotels will store your luggage for a few days if you are staying there. You can also use a delivery service to send your luggage directly to your next destination or to the airport.
  2. Narita Express trains run frequently. When you arrive at Narita airport follow the signs to “Railways” and buy a ticket for the next train. There is no need to reserve in advance.
  3. JR East Pass doesn't cover Matsumoto to Nakatsugawa. LTD. EXP. (WIDE VIEW) SHINANO costs 3,770 yen for unreserved seat and 4,290 yen for reserved seat and takes 76 minutes. JR CHUO LINE LOCAL for NAKATSUGAWA costs 1,940 yen and takes 149 minutes. Please also note that there are two different JR East Passes now: Tohoku and Nagano, Niigata. http://www.jreast.co.jp/e/eastpass/
  4. Yes, you can buy tickets in advance at any JR ticket office at any JR station. Trains on this route run very frequently (around every 10 minutes). Tickets are usually available on the day of travel, and definitely available if you buy a few days in advance.
  5. 1) Yes, the Japan Rail Pass offers unlimited travel on JR railways within its validity period (7, 14 or 21 days). 2) Generally JR trains operate between 5-6 am to 11pm-midnight. You can find the schedules on http://www.hyperdia.com/en/
  6. 5 minutes is barely enough to make a transfer. It is possible, but very tight. You will need to go down escalator and then up escalator to another platform. We would recommend changing your reservation to the next train. The trains covered by the Japan Rail Pass (Hikari, Kodama, Sakura) run about every 20-30 minutes.
  7. You can buy a train ticket from Tokyo to Osaka at any Japan Railways (JR) ticket office in Japan. One way fare with a reserved seat is 14,450 yen. You may find our Guide to Rail Travel in Japan useful: https://www.japanstation.com/guide-to-rail-travel-in-japan/ Buying Shinkansen tickets: https://www.osakastation.com/buying-shinkansen-tickets-at-shin-osaka-station/
  8. Both passes offer unlimited travel within a limited time period. The coverage area is similar, but Kansai Thru Pass covers multiple railway companies (excluding JR), local subways and buses. Selecting which pass is better for you really depends on where you are planning to stay, using local transport, etc. Traveling from Kyoto or Osaka to Himeji is probably easier on JR: https://www.kyotostation.com/jr-kyoto-line-for-osaka-sannomiya-himeji/
  9. You may find our Japan Rail Pass Value Calculator helpful: https://www.japanstation.com/japan-rail-pass-value-calculator/ Enter your trip destinations and find out which rail passes are a good value for your trip, including Kansai Area Pass.
  10. The substitute bus will add about 20 to 30 minutes to the trip. If you are planning to stay overnight at Koyasan this shouldn’t affect the transit time significantly.
  11. Nankai Airport Express is expected to resume service on September 18th.
  12. Yes, this is the correct entrance. You may find this Google StreetView of the Odakyu entrance useful: https://goo.gl/maps/YYoJCJZou1G2
  13. The Tokaido Shinkansen is currently operating on normal schedule. You can check Tokaido Shinkansen status on the JR Central Website: http://english.jr-central.co.jp/index.html
  14. The other modes of transportation are going to be buses and ferries. You will probably need to get a refund for train tickets if trains are not in operation by October 6th. We will be posting updates regarding train service availability.
  15. At the moment Nankai Airport Express trains are not operating because of damage to the bridge connecting Kansai Airport to mainland. There is no firm estimate when it will be fixed. We expect that other modes of transportation will be available in October. We will post updates about Nankai line when they become available.
  16. 22 minutes is more than enough to transfer at Shin-Osaka station from Shinkansen to JR Lines, as long as you don't stop anywhere along the way. Follow the signs to "Transfer to JR Lines". You can familiarize yourself with the station layout and the signs on this page: https://www.osakastation.com/shin-osaka-station-facilities-transfers/ Here is a map of the station with Shinkansen tracks at the top and JR lines on the right: https://www.westjr.co.jp/global/en/timetable/pdf/station_shin-osaka.pdf
  17. If your phone was found it will be turned over to local police. Lost and Found offices in Japan do not ship items overseas. If you know someone in Japan they can pick up your property on your behalf. Please refer to our Complete Guide to Lost and Found in Japan
  18. Kansai Thru Pass covers most local trains, subways and buses, but not JR Lines. It offers unlimited rides for a fixed price for fixed amount of time. ICOCA IC card can be used on any transportation system. It's like a debit card. You make a deposit and then every time you tap the card a fare is deducted from the balance, and you can add more funds to the card whenever you want. Because you are planning to use various transportation systems, including JR, ICOCA is probably the better option for you. More information about ICOCA and IC Cards: https://www.japanstation.com/japans-prepaid-transportation-cards-ic-cards/ Kansai Thru Pass: http://www.surutto.com/tickets/kansai_thru_english.html
  19. You can use Hyperdia (http://www.hyperdia.com/ to plan your route. Select "More Options" and uncheck "Shinkansen", "Limited Express" and "Private Railway".
  20. The fee for one item of luggage is 420 yen per day. You can leave luggage there for up to 15 days, but after 5 days the daily fee is doubled. The weight of the luggage doesn't matter.
  21. The baggage room doesn’t accept credit cards. Japan Post ATM may be accessible even when the post office is closed. 7 Bank ATMs located in 7-eleven stores also accept overseas cards. https://www.osakastation.com/shin-osaka-station-facilities-transfers/
  22. Going from JR East Travel Service Center to Odakyu Service Center is about 5-10 minute walk. You don't need to enter the station or pass through ticket gates. Turn right as you exit the JR East Travel Service Center, then turn right again, cross the street and walk around the station on the left side until you see Odakyu entrance. On this map you can find JR East Travel Service Center at the top and Odakyu entrance on the right: https://www.shinjukustation.com/shinjuku-station-map-finding-your-way/
  23. The last trains depart around 0:30. The walkway between north and south sides will be open until that time. If your bus arrives later you can still walk around the station.
  24. The Kansai airport bus arrives at the bus stop on the south side of the station. http://www.kate.co.jp/en/busstop/detail/1823 Is will take about 5-10 minutes to walk to Kyoto Tower (north) side. You can ask the bus stop attendant for directions. It is not a problem to walk in this area around midnight.
  25. Meitetsu Inn Nagoyaeki Shinkansenguchi is on the west side of the station (Taikodori side exit). All platforms have lifts or escalators, or both. Visit this page to familiarize yourself with the station layout: https://www.nagoyastation.com/nagoya-station-map-finding-your-way/ On this page you can find a map with lifts and escalators marked: http://english.jr-central.co.jp/info/station/index.html